Microsoft Copilot Studio · Project Course
Practice real client engagements.
Before you're in one.
Three scenarios. Real requirements discovery. Architecture decisions. Build and compare against an expert. Everything that's missing from certification courses.
How it works
Discovery
Interview an AI-powered client. They won't give you everything — you have to ask the right questions.
Requirements
Write a real requirements document from what you learned. No template — just what you understood.
Architecture
Make the key design decisions: agent type, channels, authentication, escalation strategy.
Build
Build the agent in Copilot Studio. A lab guide is available if you need it.
Reflection
Compare your approach to an expert walkthrough. Understand what you got right and what you missed.
Three scenarios, increasing complexity
Meridian Retail Group
IT helpdesk automation. A cooperative client, a clear problem, and real constraints you have to uncover.
Brightfield Housing Society
Resident services portal. Multiple query types, a vague client, and a budget that only appears if you ask.
NovaCare Health Network
Multi-hospital patient engagement. Competing stakeholders, compliance requirements, and a CIO who hates AI.